This allows our sales agents to understand your needs and availability. They will then make every effort to locate the exact battery you selected or a suitable alternative with equal or better capabilities. This initial step does not obligate you to a specific system, time, or date.

Once we receive your order, we coordinate with both you and the asset owner to schedule the exact delivery details. When the planned day arrives, the logistics partner will deliver the system. Depending on the system type, it may be plug-and-play, meaning it's ready for immediate use. If installation assistance is required, a battery technician will work alongside your local electrician to ensure everything is set up correctly. This process is always carefully planned in advance, ensuring that everyone involved knows what to expect at the time of delivery. Once the connection is complete, your battery is ready for use.

Delivery time depends on several factors, including product availability and project location. However, availability is rarely an issue, as we offer a vast range of products. This allows us to source similar assets that align with the project scope if the requested item is unavailable. Regarding project location, we can typically deliver within the Benelux and Germany within 1 to 2 working days, provided the system is available. For the rest of Europe, delivery times range between 1 and 2 weeks.

We strive to provide a plug-and-play standard, ensuring the battery is fully operational on the day of delivery.

If you need to cancel your project, please contact us right away. We'll always do our best to help, but keep in mind that cancellation policies and what we can offer will depend on how far along your project is and the specific terms you agreed to.

Financing and leasing options are available depending on the asset. If you're interested in financing or leasing a specific product, please reach out to us—we’d be happy to discuss the available options with you.

Yes, there are subsidies available! However, these subsidies are constantly changing and can vary based on location. To see what is currently available, we recommend checking the RVO website. If you have any questions or need further clarification, feel free to get in touch with us—we’re happy to help!

Yes, we collaborate with partners to make the process as smooth as possible for our customers. Maintenance is always handled in cooperation with the asset owner, and in most cases, it is already included in the rental pricing. All systems must be insured, which typically amounts to around 8% of the pricing. Insurance can often be arranged directly through the asset owner or via your own provider. If neither of these options are available, We can connect you to one of our trusted insurance partners

Yes, we offer project-specific cabling and installation services. Our team, together with our partners can assist in tailoring the setup to meet your requirements, ensuring seamless integration with your project. Feel free to reach out for more details on how we can support your installation needs.